Privacy Policy

Effective Date: 17.02.2025
Last Updated: 17.02.2025

1. Introduction
Welcome to Chunamur Labs (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal data is handled securely. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, www.chunamurlabs.com.

We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Information We Collect
We may collect and process the following types of personal data:

  • Personal Identification Information (Name, Email Address, Phone Number, Company Name, etc.)

  • Business Information (Billing and Shipping Address, Payment Information)

  • Technical Information (IP Address, Browser Type, Device Information, Cookies)

  • Marketing Preferences (Newsletter Subscriptions, Communication Preferences)

3. How We Collect Your Data
We collect data in the following ways:

  • Direct Interactions: When you fill out a contact form, request a quote, make a purchase, or communicate with us.

  • Automated Technologies: Cookies, analytics tools, and tracking technologies when you browse our Website.

  • Third-Party Sources: Business partners, marketing agencies, or public sources.

4. How We Use Your Data
We use your data for the following purposes:

  • To process orders and deliver services

  • To manage customer relationships and respond to inquiries

  • To improve our website, products, and services

  • To send marketing communications (with your consent)

  • To comply with legal obligations

  • To prevent fraud and enhance security

5. Legal Basis for Processing
We process your data under the following lawful bases:

  • Consent (when you opt-in for marketing communications)

  • Contractual Necessity (for order processing and service fulfillment)

  • Legal Obligation (for compliance with tax and accounting regulations)

  • Legitimate Interests (to improve user experience and ensure security)

6. How We Share Your Data
We do not sell or rent your personal data. However, we may share your data with:

  • Service Providers and Partners (payment processors, logistics companies, marketing agencies)

  • Legal Authorities (if required by law)

  • Business Transfers (in case of a merger or acquisition)

7. International Data Transfers
If we transfer your data outside the European Economic Area (EEA), we ensure adequate safeguards, such as Standard Contractual Clauses (SCCs) or reliance on adequacy decisions.

8. Data Retention
We retain your data only as long as necessary for the purposes outlined in this policy or to comply with legal obligations.

9. Your Rights (GDPR Compliance)
You have the following rights under GDPR:

  • Right to Access – Request a copy of your data

  • Right to Rectification – Correct inaccurate or incomplete data

  • Right to Erasure – Request deletion of your data (subject to legal obligations)

  • Right to Restrict Processing – Limit how we use your data

  • Right to Data Portability – Obtain your data in a structured format

  • Right to Object – Opt out of certain data processing

  • Right to Withdraw Consent – Revoke consent at any time

To exercise your rights, contact us at [email protected]

10. Cookies and Tracking Technologies
We use cookies to enhance user experience. You can manage cookie preferences via your browser settings.

11. Security Measures
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or destruction.

12. Third-Party Links
Our Website may contain links to third-party sites. We are not responsible for their privacy practices.

13. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.”

14. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact:

Chunamur Labs
Talawade, Pune, India
Email: [email protected]